What is the check-in and check-out policy at Sercotel Arenal Bilbao?
Check-in is at 15:00 and check-out is by 12:00.
75 photos
SERCOTEL ARENAL BILBAO, Bilbao
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Key details
About the Hotel
Los Fueros, 2, Bilbao, 48005,
- Next to Plaza Nueva
Great
8.6
9.2
3.8
4.3
3-star city-center hotel in Bilbao with pet-friendly policy
Location
Sercotel Arenal Bilbao is situated centrally, adjacent to the city's historic
Rooms
The hotel offers
Dining
A hearty
Business Facilities
The hotel includes a dedicated
Pet-Friendly Amenities
Sercotel Arenal Bilbao welcomes pets, making it a suitable choice for travelers who prefer to bring their furry companions. Guests must
Highlights
Location: Adjacent to Old Town, 5-min walk from train station
Rooms: 36 spacious rooms on 6 floors
Dining: Daily breakfast buffet for €12.90
Business: Dedicated business corner for meetings
“In my opinion, the hotel's prime location in Bilbao's Old Town makes it a standout choice. I think guests will find the variety of room options, including pet-friendly accommodations, a definite plus. Also, the combination of historical charm and modern amenities seems thoughtfully executed.”
Select your room type
The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
- Habitacion Basica Individual2 persons15 sq. feet1 Single bedAir conditioningShowerroom details
- Superior Double or Twin Room2 persons26 sq. feet1 King-size bedAir conditioningBathtubroom details
Habitacion clasica con vistas a la ciudad 1 Cama Doble2 persons17 sq. feet1 King-size bedAir conditioningBathtubroom details
Show all rooms
Room rates & availability calendar
See the best prices and book your dates today!
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Check-in/ Check-out
Amenities & services
Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Pets allowed
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Housekeeping
- Laundry
- Tours/Ticket assistance
Business
- Fax/Photocopying
Children
- Cots
Room features
- Heating
- Mini-bar
- Soundproofed rooms
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
Sercotel Arenal Bilbao Location
Los Fueros, 2, Bilbao, 48005,
Explore Bilbao
Local Activities & Dining Near Sercotel Arenal Bilbao
Guggenheim Museum Bilbao
20 minutes' walk
Famous contemporary art museum featuring stunning architecture and innovative exhibitions. Notable for its iconic building.
Museum of Fine Arts of Bilbao
18 minutes' walk
Houses an extensive collection from the Middle Ages to contemporary art, offering a diverse and enriching experience.
Casco Viejo
2 minutes' walk
The charming old town of Bilbao, known for its narrow streets, shops, and local cafes, perfect for a leisurely stroll.
Mercado de la Ribera
7 minutes' walk
One of the largest covered markets in Europe featuring fresh local produce, meats, and an array of delicious tapas.
Funicular de Artxanda
15 minutes' walk
A scenic funicular ride offering stunning views of the city and surrounding hills, ideal for thrill-seekers and photographers.
Parque Abusu
7 minutes' walk
A lovely park perfect for a leisurely stroll or picnic, featuring walking paths and green spaces for relaxation.
Zaharra
2 minutes' walk
A cozy spot known for traditional Basque cuisine, featuring pintxos and local wines. Reservations are recommended.
Cafe Restaurante del Arenal
3 minutes' walk
Offers a vibrant atmosphere with a mix of local and international dishes, perfect for casual dining in the heart of Bilbao.
Bilbao Arena
19 minutes' walk
Multi-functional venue hosting concerts and sports events, ensuring a lively atmosphere. Check schedule for exciting shows.
Plaza Nueva
1 minutes' walk
A lively square with numerous bars and restaurants, often hosts local events and is a great spot for people-watching.
Getting around town
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 11.50 per person per day.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian
Year renovated:
2008
Number of floors:
6
Number of rooms:
40
Former name
tryp arenal
Reviews and Ratings
What past guests shared about their stay
Show moreShow less
Pros
Comfortable bed
Helpful staff
Perfect location
Clean room
Excellent breakfast
Cons
Excessive noise
Stale bread
Early start
Guest reviewsbased on 1565 reviews
Simon from United Kingdom
Couple
Superior Double or Twin Room
4 nights in November 2025
|
Reviewed: February 14, 2026
9.5/10
Charming Stay by the Plaza
helpful staff diverse options central location
The staff helped us find our way around town, giving excellent directions. Breakfast included diverse options buffet style, I especially liked the fresh fruit and pastries. I appreciated the very central location, near many attractions.
The minibar charged extra for bottled water. Minimarkets nearby sold water at significantly lower prices.
Rooms
9/10
The room had a comfortable bed and blackout curtains. The large bathroom featured two separate sinks and a rainfall shower. The shower was great! The room also included a tea tray with various options.
Service
10/10
The front desk staff was consistently efficient and helpful with requests. They always smiled. The hotel provided luggage storage before check-in and after check-out. They gave clear directions to parking. The parking was close.
0 Helpful
|
James from United Kingdom
Single
Superior Double or Twin Room
3 nights in November 2025
|
Reviewed: February 08, 2026
9/10
central location comfortable bed
the location was very central with easy access to both the river and the abando area. the air conditioning worked well and kept the room cool. the bed in the superior double or twin room was also comfortable!
breakfast lacked variety, it was the same options daily.
0 Helpful
Rachel from United Kingdom
Single
Habitacion Doble Basica
3 nights in November 2025
|
Reviewed: December 12, 2025
5/10
poor air conditioning hot room
The air conditioning was shut off even though it was hot. The staff just explained why IT was hot, they didn't offer a solution. I opened the windows, but the room remained hot.
0 Helpful
Daniel from United Kingdom
Single
Superior Double or Twin Room
4 nights in November 2025
|
Reviewed: November 30, 2025
9/10
fantastic stay downtown
excellent location helpful staff convenient facilities
the location was excellent with many businesses and restaurants nearby the staff was polite and available 24/7 my room included nice facilities such as a fridge a desk a wardrobe and towels
0 Helpful
Andrew from United Kingdom
Single
Habitacion Doble Basica
3 nights in November 2025
|
Reviewed: November 27, 2025
9.0/10
great stay at central hotel
amazing location tasty breakfast reliable wifi
i found the location amazing for exploring. breakfast had many options and was tasty. the room include a tv, and the wifi worked well.
the elevator was a bit slow sometimes.
Location
9/10
the hotel sits near public transport. a taxi stand is just outside. many restaurants are close. the area felt safe to walk at night.
Rooms
8/10
my room had a double bed. it included a desk and chair. the bathroom had a shower and basic toiletries. i noted the room looked very clean upon arrival.
Dining
9/10
breakfast featured both hot and cold options. i saw fresh fruit, pastries, and eggs. coffee and juice were readily available. it had comfortable seating.
Service
10/10
the staff assisted with directions. they provided information about local attractions. check-in happened fast. i found them responsive to requests.
0 Helpful
|
Kate from United Kingdom
Couple
superior double or twin room
4 nights in October 2025
|
Reviewed: November 25, 2025
9.0/10
central stay
spacious room open square
The room was spacious and very clean. it overlooked an open square and river. i found the location very convenient. Everything felt close.
the noise from the street was very clear in our room. it did bother me quite a bit.
Facilities
9/10
the rooms include air conditioning. wifi access is available. towels were thick in the bathroom and free toiletries are provided. i noticed that the hotel offers packed breakfast.
Dining
8/10
breakfast included cakes and pastries. coffee and fresh juices were available. i saw a good fruit selection. the hotel offers breakfast, however it looked to be continental.
Location
10/10
this hotel is very close to many places for eating, drinking and shopping. it is close to public transport. the main tourist sites are easily walkable. taxi station is just in front the hotel.
Service
9/10
the staff were efficient. they were also friendly. the staff packed us a great picnic breakfast, because we had an early train. many staff members speak english i noticed.
0 Helpful
|
Show more reviews
FAQs
About Sercotel Arenal Bilbao
What is the distance from Sercotel Arenal Bilbao to Bilbao Airport?
Bilbao Airport is located 14 km from the hotel.
Are there any dining options at Sercotel Arenal Bilbao?
A buffet breakfast is available for an additional charge of 11 EUR.
What public transportation options are available near Sercotel Arenal Bilbao?
Casco Viejo Metro Station is only 100 metres away from the hotel.
What amenities do the rooms at Sercotel Arenal Bilbao offer?
Rooms are equipped with air conditioning, a Smart TV, a minibar, and a private bathroom.
What nearby restaurants can guests find around Sercotel Arenal Bilbao?
Nearby restaurants include Cafe Bar Bilbao, La Olla plaza nueva, Los Fueros, and Gure Toki, all within 0.5 km.
What attractions are close to Sercotel Arenal Bilbao?
Nearby attractions include Guggenheim Museum Bilbao (1 km), Bilbao Fine Arts Museum (1 km), and Catedral de Santiago (300 m).
What services are available at Sercotel Arenal Bilbao?
The hotel offers a 24-hour front desk, luggage storage, and laundry services.
Is there free Wi-Fi at Sercotel Arenal Bilbao?
Free Wi-Fi is available throughout the hotel.
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